eBay Trading Assistant Service, Galashiels, Scotland


Need help with selling your unwanted items on eBay?


Then look no further.....if you have unwanted items you wish to sell and want the highest possible price then please contact David Waldie for advice and information on our eBay trading assistant service.

We work extremely hard and are proud to be an eBay 'Top-rated Seller' and 'Premium Service Provider' and you to can benefit by allowing us to sell items on your behalf. Benefits include priority search of your items and increased visibility across the world. Many of our clients have been amazed at the prices their items have sold for. All you have to do is post or drop your items off and we manage the entire selling process for you.  We have a home pick up service for suitable properties, but we do charge for that service.
Buyers like to know upfront that they are in safe hands and can expect a high level of service.


Our selling service fees are very competitive and we can sell almost anything for you subject to eBay selling policies and prohibited items list. Most clients choose to auction their items but you can also set a fixed selling price. If your item does not sell it can simply be re-listed for free or returned to you.

If you require our home pick up service we charge a flat rate fee of just £20 for any location within an 10 mile radius of the Galashiels. This fee simply covers the cost of fuel and our time. If you live further away we can provide you with an alternative quote.


From 1st March 2021 we now charge a listing fee of £1.00 for each lot uploaded to the eBay platform. Therefore if you give us 10 lots to sell that will cost you £10 (VAT included). If any of your items fail to sell then all you are charged is the £1.00 upload fee. If you decide to re-list any unsold lots then they are charged at just 20p each.

If your item sells for:-

  • £4 up to £1000 the commission is 25%. This includes all eBay selling fees and their new managed payment process fees. There is a minimum selling fee of £1 per lot. This only really affects lots selling for less than £4.00. Therefore if an item sells for £3.50 you would get £2.50 back;
  • Sales commission on very valuable items are negotiable with the vendor and a further discount could be applied depending on the overall value and how much work we need to to do;
  • We don't sell anything worth less than £2 unless multiple items are grouped together to make a higher value single lot;
  • P&P on items selling for £2 to £39 is £1.25 for first class post, or at cost for larger/heavier items;
  • P&P on items selling for £40 to £99 is £2.50 for first class signed for post, or at cost for larger/heavier items;
  • P&P on items selling for £100+ is minimum £6.95 for Royal Mail Special Delivery, or at cost for larger/heavier and more valuable items above £500;
  • The above P&P thresholds can be negotiated with the vendor.

We have found from over 20 years experience selling on eBay that buyers generally always pay a bit more for items when FREE POST is offered. In fact some bidders only search for items which offer free post. As part of the service we handle all of the customer management and shipping processing for you.

Another key point to remember is that eBay charge a 10% fee plus VAT on any posting and packing sum charged so you end up making a loss on the actual cost of the P&P element.


eBay Business Selling Policy requires that top-rated sellers like us offer one free post option to buyers in the UK. Legally it is the sellers responsibility to ensure that purchases are delivered safely to the buyer regardless of the items value. For example if an expensive item is shipped to a buyer using an economy service then the seller is legally bound to refund the buyer the full amount paid if the item goes missing in the post or is damaged. eBay for this reason recommended that every package is dispatched using a tracked service as this gives the seller some protection. However, it is not always feasible or commercially viable to use a tracked service especially for items worth less than £40.


If the item(s) you are selling have some value (perhaps £50 and above) by law it is the sellers responsibility to ensure that the buyer receives the goods safely and in good condition. In such situations we strongly advise that you pay a little extra for a service which has tracking. This is a key requirement of the eBay Seller Protection Scheme. It's quite simple, if you provide a tracking number which demonstrates proof of delivery then the full cost of the sale should be covered in the event of any claim.  

If you don't have a tracking number, then you are not covered by the scheme therefore if a package goes missing or the goods get damaged in transit then eBay will always rule in favour of the buyer and automatically refund their payment in full. As a seller you can always choose to accept the risk.  We find the UK postal service to be pretty reliable and most problems arise when sending items overseas.

We do try hard to encourage the buyer to select one of the premium services but many are quite happy to go with the cheapest option knowing that it is the sellers responsibility to get the item(s) to them.


Offering FREE POST to buyers can work in your favour.  From our own experience we have found that free post items can and often do sell for more than those where postage is charged extra. For example an item selling for £20 + £5 P&P will may well sell for more than £25 when free post is offered. This is because more bidders are attracted to the item in the first place resulting in greater bidding competition. Many potential buyers just will not bid on items where P&P is charged extra and will look for a better option elsewhere.

Free post listings are also given higher priority in the eBay product search engine so your items will be found much easier and increased visibility is assured. By default when selling our own stock we now offer free post on all our listings regardless of value.

The free post option also encourages buyers to purchase additional items which can be combined for even greater savings. Basically they can bid freely and with confidence knowing upfront exactly how much they will pay. As a seller if you want HIGHER RETURNS it pays to offer incentives which stand out from the crowd!

If you wish to discuss our services in more detail then please contact David Waldie on 01896 759703 or 07510 312271
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